FAQ – Velmora Perfumes

“Luxury is not just a scent, it’s an experience.”


🛍️ Orders & Products

Q1. Are Velmora perfumes original?

Yes, all Velmora perfumes are crafted using high-quality ingredients to deliver a premium and long-lasting fragrance experience.


Q2. How long do your perfumes last?

Our perfumes are designed to last 6–12 hours, depending on skin type and environment.


Q3. Which perfume should I choose?

  • Velmora Royal – Strong, bold & luxurious
  • Velmora Classic – Elegant & timeless
  • Velmora Bloom – Fresh, soft & floral

🚚 Shipping & Delivery

Q4. How long does delivery take?

  • Metro cities: 3–5 days
  • Other areas: 5–7 days

Q5. Do you offer free shipping?

Yes, we offer free shipping on orders above ₹999.


🔄 Returns & Refunds

Q6. Can I return a perfume?

Yes, returns are accepted within 5 days, only if the product is unused and sealed.


Q7. What if I receive a damaged product?

Please contact us within 24 hours with photos. We will replace or refund your order.


🔐 Privacy & Security

Q8. Is my personal information safe?

Yes, we use secure systems to protect your data and do not sell your information.


⚖️ Intellectual Property

Q9. Who owns the content on this website?

All content on this website — including logos, images, designs, text, and branding — is the property of Velmora Perfumes.


Q10. Can I use Velmora’s content or logo?

No, you may not copy, reproduce, or use any content, images, or logo without written permission from Velmora.


Q11. What happens if someone copies your content?

Unauthorized use of our intellectual property may result in legal action.


📞 Contact & Support

Q12. How can I contact Velmora?