Return & Refund Policy – Velmora Perfumes

Return Eligibility

• Returns accepted within 5 days of delivery
• Product must be unused, sealed, and in original packaging

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Non-Returnable Items

• Used perfumes
• Opened or damaged products (unless received damaged)

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Refund Process

• Refund initiated after inspection
• Amount credited within 5–7 business days

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Damaged or Wrong Product

If you receive a damaged or incorrect product:

• Contact us within 24 hours
• Share photos for verification

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Cancellation Policy

Orders can be cancelled before shipment only.